Tradies in paradise

The Queensland Government's Tradies in Paradise initiative offers up to $1750 in cash incentives to 1000 tradespeople and building professionals from across Australia (excluding New South Wales) who relocate and complete reconstruction work, helping our flood-impacted communities rebuild and recover sooner.  

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builder in hard hat

If you want to take advantage of the Queensland Government’s Tradies in Paradise initiative and help flood-affected areas recover, make sure you know how to become licensed in Queensland.  
 
If you’re already licensed interstate, you may be eligible to apply for a licence under mutual recognition.  
 
There are some special rules to consider: 

  • We may only issue a licence equivalent to the one you have. 
  • You need an active interstate licence to qualify for mutual recognition. 
  • If you have a condition or restriction on your interstate licence, the same will be imposed on your Queensland licence.  

 
For more information 

Visit our mutual recognition page so you can start working in paradise sooner. 

To find out more about Tradies in Paradise, including how eligible workers can register or apply, visit qld.gov.au/tradiesinparadise 
 


Last reviewed: 13 Jun 2022 Last published: 13 Jun 2022
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Safety matters

Fatalities, serious injuries, and near misses on building sites have continued to heighten the need for greater regulatory oversight.

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As a result, in November 2017, legislation was introduced requiring licensees to notify the QBCC of safety matters occurring on building sites.

It is an offence if a licensee does not notify the QBCC in the fastest way possible, which is in addition to the requirement to notify Workplace Health and Safety Queensland (WHSQ). The quickest way is through this online form.

In addition to investigations and enforcement by WHSQ, where building or other work on a building site under the licensee’s control may have caused death or grievous bodily harm or involved a serious risk to the health or safety of a person, the QBCC also has a legislated role concerning safety.

Where there has been a safety incident, the QBCC has discretionary power to suspend or cancel a licence, impose a monetary penalty, impose conditions on a licence, or reprimand licensees.

All licensees, including head contractors and sub-contractors, should have safe systems of work in place and be able to appropriately evidence these systems when required. This means having documented safety plans and showing that they comply.

The QBCC and WHSQ work closely and share information to collaboratively monitor safety issues and risks, including identifying licensees that potentially pose a high safety risk.

We all have a role in ensuring we operate within a safe and successful building industry. Licensees are encouraged to review the suitability of their safety systems, as this ensures that plans are fit for purpose and are being properly complied with on-site and within their scopes of work.

Learn more about the requirement to notify the QBCC of a Safety Matter.


Last reviewed: 10 Jun 2022 Last published: 10 Jun 2022
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Tradie Tour 2022

The most recent Tradie Tour has now finished. Thank you to everyone who attended. We presented 2 important sessions on concreting and public trustee accounts, along with training sessions on mandatory retention trusts. 

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tradie tour topics- concreting and trust accounts

Tour topics 

Session 1—Concreting

We partnered with experts from Cement Concrete & Aggregates Australia (CCAA) to provide information on:

  • preparation for driveways and paths - best practice
  • surface cracking/crazing
  • curing of concrete
  • control joints.

Session 2—Trust accounts framework presentation and Q&A session

QBCC trust account experts provided an overview of the trust account framework, including:

  • how to determine trust account eligibility and setting up a trust account
  • the responsibilities of trustees, contractors and the rights of beneficiaries
  • the extension of the framework roll-out phase dates
  • a half-hour Q&A session with trust accounting and BIFOLA experts.

Training session—Retention trust account training

Who should attend: Current and potential future trustees who need to complete mandatory training.

This training is essential for current and prospective trustees and will cover:

  • when trust accounts are required (working out 'eligibility')
  • preparing, operating and administering trust accounts (e.g. payments, record keeping, notices)
  • compliance obligations and penalties
  • tools and resources available.

Digital show bag

Thanks for attending the Tradie Tour. We’ve pulled together additional resources and information to support each session below.

Concreting

Trust accounts framework


Last reviewed: 24 Apr 2022 Last published: 24 Apr 2022
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Building confidence

The building and construction industry is one of Queensland’s most important sectors.

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Half built house

The Queensland Building and Construction Commission (QBCC) supports Queenslanders by:

  • providing Australian-leading insurance that helps to safeguard building work
  • helping make sure builders are licensed, work is done to standard and any defects are rectified
  • helping protect the building and construction industry from unscrupulous contractors
  • working to help tradies get paid.

For licensees

For home owners


Last reviewed: 31 Mar 2022 Last published: 31 Mar 2022
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SEQ flood recovery

After a flood, there will be a lot of work to do to get a property cleaned up, repaired and ready to live in again. We provide tips and resources to help you get started, whether you’re a property owner or a QBCC licensee. We also connect property owners with local licensed contractors via our tradie register.

Find a local contractor

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Aerial view of flooded homes in South East Queensland

For licensees

 

Clean up before you start work 

We urge all QBCC licensees who are engaged to work on a property that has been damaged by flooding or storms to ensure they take proper safety precautions before they get to work.

So, here are some key steps to restoring a house after flood damage:  

  • all services must be made safe before any remedial work begins and particularly where occupancy is required before finishing work commences 
  • flood debris should be cleared away as soon as possible so drying can start 
  • plinths (kickers) should be removed from beneath kitchen and bathroom cabinets to allow for proper drying 
  • if necessary, plasterboard linings should be partially removed to allow walls to dry out 
  • check for moisture content - no finishing work should be done until the moisture content of wall framing has dropped below 16 percent.

Repairing a flood-damaged property 

It is essential the house is sufficiently dry before repair work is carried out.

Undertaking repairs to the structure and finishes before the house is properly dry can result in many problems down the track, including (but not limited to):

  • poor adhesion (blistering) of finishes
  • materials continuing to move as they finish drying, resulting in cracking
  • lifting and bubbling of vinyl floor coverings
  • health problems for occupants.

Also remember, timber absorbs water, so if you are working on a timber or timber-framed house there are further considerations to take into account before you start work. 

All reinstatement work must be carried out in accordance with the Building Code of Australia.

For more information read: 

Repair plumbing and drainage work

When repairing properties with damaged plumbing, it is important to identify if any permits are required prior to starting work, or if the work is notifiable work and needs to be registered with the QBCC.

Most plumbing and drainage work performed in existing buildings falls into one of 12 categories of notifiable work. If you are unsure, use our tool to find out if it is notifiable work.

Learn more about how and when to register notifiable work.

Register for our local contractor directory

The QBCC's Find a local contractor tool is a free service that helps property owners and other contractors connect with QBCC-licensed contractors in their area. 

Find out how to register

 

For property owners

 

Getting started

In the aftermath of a flood, it is easy to feel overwhelmed and emotional at the thought of rebuilding, and not know where to start.

Here are some useful steps to help you get started:

  • put safety first, including using licensed contractors to make your electricity, gas, and plumbing safe
  • photograph everything before you move it or throw it away  (for insurance purposes, if you have it)
  • lodge a claim with insurance (if you have it)
  • wear safety gear and wash your hands thoroughly afterwards
  • sort into piles of what is safe to clean and keep, and what must go
  • make plans to repair the damage.

Beginning the rebuild process

Here are some useful steps to help you get started with the rebuild phase of recovery:

More resources and frequently asked questions can be found on the page:

Use licensed contractors to rebuild

We can help you rebuild or repair your property by connecting you with local licensed workers, as well as providing resources and advice.

We recommend choosing a QBCC licensed contractor to make repairs or to rebuild your home. This will mean you are covered by the Queensland Home Warranty Scheme and will have access to our dispute resolution service. 

Licensed contractors have proven qualifications and knowledge for the work they are licensed to do, which makes them the best choice to help you rebuild after a flood or storm.

Find a contractor

Find licensed contractors available for recovery work in your area by searching one of our registers:

To find contractors not regulated by the QBCC such as electricians, asbestos removalists or demolishers, contact the specific regulatory bodies such as:


Last reviewed: 9 Mar 2022 Last published: 9 Mar 2022
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QBCC online resources available to help flood recovery

Queensland homeowners affected by recent flooding are urged to check the Queensland Building and Construction Commission (QBCC) website for resources to help rebuild and recover.

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QBCC media releases

QBCC Commissioner Richard Cassidy said there was a range of information and resources online for people and businesses affected by floods or seeking flooding assistance.

“Events like this have a huge impact on the community and we're here to help,” he said.

“We encourage anyone affected by the floods to take extra steps to stay safe during the clean-up and know there are a number of helpful guides and tips on how to start the clean-up, and how to do it safely.

“There is a flood cleaning checklist which looks at where to start with general cleaning as well as what to do with cavity walls, concrete floors, plaster board and fixtures and fittings, to name a few.

“A floods health and safety checklist looks at initial post-flood safety and awareness around electricity and gas supply, as well as strip-out and clean procedures for insulation, water damaged furniture, carpets and any other absorbent items.”

Mr Cassidy said it was important people followed these simple steps to stop any further damage to their properties, as well as keep them and their families safe.

“We know this can be an emotional time and having these checklists on hand helps take the guess work out of what needs to be done next,” he said.

Further fact sheets and checklists are available on the QBCC website.

If you don’t have internet access, please phone QBCC on 13 93 33.


Last reviewed: 11 Mar 2024 Last published: 11 Mar 2024
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Cementing your knowledge

One of the top ten complaints made to the QBCC is the placement of concrete paths and driveways. Rectifying defective paths and driveways can involve considerable work and costly repairs.

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Crack in concrete

Defects in concreting work

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Crack in cement
Cracks in Concrete

 

 

 

 

 

 

 

 

Examples of defective building work relating to concrete paths and driveways include, but are not limited to:

  • plastic shrinkage cracking
  • cracking at internal corners
  • cracking at penetrations
  • inconsistent colour
  • inconsistent surface finish
  • surface levels not graded to disperse ponding water.

 

Learn best practice

To prevent defective work occurring contractors are able to refer to industry publications produced by:

  • Concrete Institute of Australia
  • Cement Concrete and Aggregates Australia
  • Australian Standard AS 3727 – Guide to Residential Pavements by Standards Australia.

These organisations provide best practice in the preparation, design and installation of concrete paths and driveways.

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Drain where concrete slurry has not been cleaned
A drain where cleaning has not been undertaken.

 

 

 

 

 

 

 

 

 

 

 

Requirements at each step

Contractors are responsible for:

  • preparation of substrate
  • reinforcing mesh
  • the placement of the concrete
  • curing of the concrete surface to maintain an aesthetically pleasing finish
  • cleaning 

Substrate preparation

Subgrade preparation can be a relatively simple process due to the light loads the concrete slabs are exposed to. A uniform foundation is essential and any poor quality, highly compressible, wet or weak foundation soils should be removed. Adequately compacted suitable sub-grade should be provided to prevent settlement.

Reinforcement

Reinforcement should be generally installed within the top half of the concrete slab with a minimum of 30mm cover. Mesh should be held into place with chairs suitable spaced to prevent sagging. Mesh should not be dropped into place or allowed to be driven over by the concrete truck for access.

The industry publications provide specific details in relation to subgrade and reinforcing.

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Crack in path due to lack of joint
Cracks in the path where no joints have been added.

 

 

 

 

 

 

 

 

 

 

 

 

Joints

Isolation, control and expansion joints should be provided to minimise cracking during the drying period. Industry publications provide details of placement, type and spacings of joints that provide best practice for installation of concrete driveways and paths.

Pouring

It is important for contractors to be aware of the prevailing weather conditions when deciding the timeframes to pour the slab.  Weather conditions such as ambient temperatures exceeding 30° or high wind may impact on the concrete resulting in cracking or flaking of the finished surface.

Cleaning

You should clean areas adjacent to the concrete slabs as soon as possible after the placement to remove any concrete slurry or splatters from other structures.

Curing

Curing the concrete slab correctly will ensure performance of the slab and surface are achieved. This can be achieved by primarily by providing a chemical curing compound or wetting the slab to prevent the slab prematurely drying out during the curing process. The industry publications provide detailed methods in carrying our curing processes.


Last reviewed: 23 Feb 2022 Last published: 23 Feb 2022
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Watermark certification

Non-conforming building product laws apply to you as an installer, to ensure the products you are installing are not non-conforming building products (NCBPs).  

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Tap with watermark certification

An installer is a person in the chain of responsibility in relation to non-conforming building product laws. Therefore, you need to ensure the products you are installing are listed on the WaterMark Schedule of Products (refer to the Australian Building Codes Board (ABCB) website) and that the product is WaterMark certified to meet the regulatory provisions.

According to the ABCB website, if a product listed on the Schedule of Products is to be installed in Australia, including those purchased via online stores the product must be:

  • WaterMark certified
  • marked with the WaterMark trademark, WaterMark licence number and the applicable product specification
  • listed on the WaterMark product database, and
  • provided with a Scope of Use statement specifying its intended use.

Any associated product packaging and promotional material must also be marked with the WaterMark trademark and licence number.

QBCC recommends referring to the Manual for the WaterMark Certification Scheme to ensure the product you are installing complies.

ABCB also states, if your client is supplying their own plumbing products for you to install, remember to ask them to look for the WaterMark and to only supply you with WaterMark certified products. Buying WaterMark certified products means they are fit for purpose, authorised for installation and safe for you and your clients.

The use of NCBPs is a nation-wide issue that affects everyone. While Queensland has a rigorous building certification process, safety is always of the utmost importance, and our buildings need to meet high standards. 

The Non-Conforming Building Products Amendment to the Queensland Building and Construction Commission Act 1991 (the QBCC Act) commenced on 1 November 2017. The laws place greater obligations on everyone in the chain of responsibility to ensure their products are fit for the intended use. 

The laws ensure every person in the chain of responsibility for building products is accountable, with the intent to improve the safety of Queensland buildings.

The QBCC Act defines building products and non-conforming building products as:

  • A building product is any material or other thing associated with, or that could be associated with, a building.
  • A building product is a non-conforming building product for an intended use if—
    • a. the association of the product with a building for the use—
      • a. is not, or will not be, safe; or
      • b. does not, or will not, comply with the relevant regulatory provisions; or
    • b. the product does not perform, or is not capable of performing, for the use to the standard it is represented to perform by or for a person in the chain of responsibility for the product.

Compliance with the relevant regulatory provisions means—

  • a. in relation to relevant work mentioned in the definition relevant work, paragraph (a)—the building assessment provisions under the Building Act 1975; or
  • b. in relation to relevant work mentioned in the definition relevant work, paragraph (b) or (c)—the Plumbing and Drainage Act 2018.

A person (or company) is in the Chain of Responsibility if the person:

  • designs, manufactures, imports, supplies; and
  • they know, or are reasonably expected to know, the product will or is likely to be associated with a building; OR
  • installs the product by carrying out relevant work; OR
  • who is an architect or engineer in designing a building, specifies a product be associated with a building.

A person (or company) is the installer if they:

  • personally install
  • supervise the installation
  • carry out the relevant work
  • engage a person to do an activity mentioned above.

For more information about NCBPs and your responsibilities as a person in the chain of responsibility visit Non-conforming building products on QBCC's website.

For more information about WaterMark Certification visit the ABCBs website at abcb.gov.au.
 


Last reviewed: 16 Feb 2022 Last published: 16 Feb 2022
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Have you been affected by the Fraser Coast floods?

The recent major flooding on the Fraser Coast has affected many people in the community, and we are here to help.

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QBCC news

We have a range of online resources that may help you if you have been affected.

Home owner

Contractor

If you need to get in touch with us, you can:


Last reviewed: 11 Jan 2022 Last published: 11 Jan 2022
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