How we detect non-compliance

Protecting Queenslanders and industry

• Protecting Queenslanders from physical or financial harm suffered as a result of unfair or unresolved building disputes and non-compliant pools.
• Protecting Queenslanders against non-compliant, unsafe or unfit buildings which arise through failures of accountability.
• Protecting Queenslanders against unsafe or nonconforming building products which pose a serious risk to public health and safety and building quality.
• Protecting licensees and the broader industry against financial harm in their work environment.

How we detect non-compliance

We detect non-compliance in the following ways:

• complaints of non-compliance reported by members of the community
• collaborating with key industry stakeholders to understand industry trends
• collaborating with other regulators, government and agencies to better regulate and protect against harm
• proactively identifying risk to detect compliance breaches and risks to prevent harm.