Disclosure log

Pages Released: 179 Resolution Services, and Claims Procedure Manuals and Guidance Statements.

• Guidance Statement—Alternative accommodation, removal and storage costs—non-completion claims
• Guidance Statement—Liability amount
• Guidance Statement—Prepayment
• Guidance Statement—Prime cost and provisional sum items
• Guidance Statement—Underpricing
• Non-completion Technical Procedure Manual
• Claims Procedure Manual

1 page provided.

Number of registered pools by calendar year over the last 10 years.

I page provided

Mechanical Services Applications received by QBCC from 1 January 2016 – 30 April 2022 (PDF)
 

 1 page provided

Licensee Statistics For Three Particular Categories

3 pages provided.

• Copy of Guidance statement RES-017 Outstanding monies (PDF, 123KB)

301 pages provided.

Documents containing information about cladding on hospitals. Specifically, seeking the following information:

• QLD hospitals and/or health campuses, and/or health care centres, and/or multi-purpose centres that have been subject to inquiries and/or investigations by the Cladding Taskforce.
• I also seek the Taskforce’s classification of the buildings’ risk, and the exact brand and typing of the cladding found.
• I further seek hospitals, and/or health campuses, and/or multi-purpose services tasked with removal and/or mediation works by the Taskforce relating to cladding.
• I also request confirmation on whether these remediation works include replacing any cladding with Fairview Arcitectural’s Vitracore G2 panel.

Documents about hospital cladding (PDF, 4.5MB)

7 pages provided.

• New dwelling units in new residential buildings in Queensland by construction type 2011-2020
• Number of dwellings covered by HWI policies issued in Queensland 2000-2019
• Total contract value of HWI policies issued in Queensland 2000-2019
• Average contract value of HWI policies issued in Queensland 2000-2019
• Premium rates for policies issued in Queensland 2013/14-2020/21
• Average premium for policies issued in Queensland 2013/14-2020/21
• Historical funding ratio for the QBCC Insurance Fund 2017-2019
• Construction activity and reported claims in Queensland 2003-2019
• Reported claims development by underwriting year - Queensland 2010/11-2018/19
• Gross claim payments development by underwriting year - Queensland 2010/11-2018/19
• Projected claims cost by underwriting year - Queensland 2000-2020
• Estimated ultimate claims cost as a proportion of contract value - Queensland 2000-2020
• Queensland: Number of reported claims greater than $185k 2000-2019
• Queensland: Claims cost distribution 2000-2019
• Time period 2000 to 2020

QBCC HWI data (PDF, 670KB)

1 page provided.

• The amount of money collected in QBCC Building Insurance.
• The amount paid out to repair defective work. 
• The amount of that recouped through SPER.
• The amount paid out when builders collapse.
• The amount of that is recouped through SPER.
• The number of complaints against defective work received.
• The number resolved BEFORE a QBCC inspection.
• The average length of time before a complaint is successfully resolved.
• The number of QBCC building inspectors.
• The number QBCC assessment officers are there. 
• The number of cases each officer has to manage at any point.
• The number of licenses cancelled as a result of defective work.
• The legislated timeframes for processing complaints.

Statistics released (PDF, 81.4KB)

56 pages provided.

Information regarding:

• Outcomes of QCAT reviews of QBSA decisions relating to claims under the Queensland Home Warranty Scheme
• Time period – each of the financial years in the period 1.7.2008 to 30.6.12.

1 July 2008 to 30 June 2009 (PDF, 1,589KB)
1 July 2009 to 30 June 2010 (PDF, 1,873KB)
1 July 2010 to 30 June 2011 (PDF, 1,020KB)
1 July 2011 to 30 June 2012 (PDF, 1,131KB)

1 page provided.

For the 2017-2018 Financial Year:

• The number of Home Warranty Insurance Scheme claims declined
• The number of Home Warranty Insurance Scheme claims declined as “Not Residential Construction Work”

Insurance claim declinature statistics (PDF, 31KB)

1 page provided.

Insolvency breakdowns by licence financial category for the last 3-5 years.

Insolvency breakdown 2014-2018 (PDF, 77.3KB)

14 pages provided.

Sections of the Resolution Services Procedure Manual that relates to:

• the pre-assessment requirement of checking of complaint items for duplication in previous cases before inspections are assigned
• Building Inspectors decision making process.

Guidance and procedure documents for Resolution services (PDF, 302KB)