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Contact us
Contact us for help with your enquiries.
Telephone
Phone—139 333
You can call us: 8.30am—5.00pm, Monday to Friday
Other options
- International—call us on +61 7 3842 8700
- Hearing impaired assistance—
- for Speak and Listen (speech-to-relay)—phone 1300 555 727
- for Internet relay—use the National Relay Service.
- Translation services - please speak to one of our customer service officers on 139 333 for further help.
Postal address
You can lodge forms and send mail to:
GPO Box 5099
Brisbane QLD 4001
Australia
Feedback and enquiries form
You can lodge forms, make enquiries or provide feedback using the:
Customer service centres
We offer over-the-counter service at our customer service centre in Brisbane and in 8 locations across regional Queensland.
Open hours
Brisbane: 8.30am—5.00pm, Monday to Friday
Regions: 9.00am—5.00pm, Monday to Friday
Brisbane
299 Montague Road
West End Qld 4101
Cairns
104-106 Mulgrave Road
Parramatta Park, Qld 4870
Gold Coast
Robina Super Centre
Suite 26, 86 Robina Town Centre Dr
Robina Qld 4226
Mackay
Tenancy 2,
42 East Gordon Street
Mackay Qld 4740
Maryborough
302 Alice Street
Maryborough Qld 4650
Rockhampton
194 Alma Street
Rockhampton Qld 4700
Sunshine Coast
6 Pikki Street
Maroochydore Qld 4558
Townsville
Unit 2, 22 Hervey Range Road
Thuringowa Central Qld 4817
Toowoomba
200 Hume Street
Toowoomba Qld 4350
Need help with a dispute
Learn more about how to lodge a complaint or get help with a building related dispute.
Need to lodge a form?
You can lodge it:
— in person at a service centre
— by mail
— via our online form when logged in to myQBCC.
Want to provide feedback?
Learn more about how to provide compliments, complaints or suggestions about our service.
Last reviewed: 21 Jul 2024
Last published: 21 Jul 2024
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