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Contact us
Contact us for help with your enquiries.
Office hours during the Christmas period
- Monday 25 December 2023 - Closed - Public Holiday (Christmas Day)
- Tuesday 26 December 2023 - Closed - Public Holiday (Boxing Day)
- Wednesday 27 December 2023 - Open - normal business hours (Brisbane office only)
- Thursday 28 December 2023 - Open - normal business hours (Brisbane office only)
- Friday 29 December 2023 - Open - normal business hours (Brisbane office only)
- Monday 1 January 2024 - Closed - Public Holiday (New Year's day)
- Tuesday 2 January 2024 - Open - normal business hours (all offices)
Lodging documents during the Christmas period
Annual financial reporting can still be made online through myQBCC and at a secure, physical letterbox at each regional service centre.
You can take out Home Warranty Insurance online through myQBCC.
See Business days and the holiday period—Security of Payment for information about lodging adjudication documents
Telephone
Phone—139 333
You can call us: 8.30am—5.00pm, Monday to Friday
Other options
- International—call us on +61 7 3842 8700
- Interpreter assistance—phone 131 450 for the National Translator and Interpreter Service
- Hearing impaired assistance—
- for Speak and Listen (speech-to-relay)—phone 1300 555 727
- for Internet relay—use the National Relay Service.
Postal address
You can lodge forms and send mail to:
GPO Box 5099
Brisbane QLD 4001
Australia
Feedback and enquiries form
You can lodge forms, make enquiries or provide feedback using the:
Customer service centres
We offer over-the-counter service at our customer service centre in Brisbane and in 8 locations across regional Queensland.
Open hours
Brisbane: 8.30am—5.00pm, Monday to Friday
Regions: 9.00am—5.00pm, Monday to Friday
Brisbane
Cairns
Gold Coast
Mackay
Maryborough
Rockhampton
Sunshine Coast
Townsville
Toowoomba
Need help with a dispute
Learn more about how to lodge a complaint or get help with a building related dispute.
Need to lodge a form?
You can lodge it:
— in person at a service centre
— by mail
— via our online form when logged in to myQBCC.
Want to provide feedback?
Learn more about how to provide compliments, complaints or suggestions about our service.