Managing disputes

What is a dispute?

This is the first video of a six part series, designed to help you understand more about the common causes of building work disputes, tips to avoid them, as well as the dispute process itself.

What causes a dispute?

Learn the common causes of a dispute, and how to avoid them.

What can QBCC do?

Learn how we can help you when a build is in progress and there is a dispute.

Complaint after the work is completed

Learn about the process if QBCC receives a complaint about defective building work after the work is completed.

Assessment and facilitation

Learn about Assessment and facilitation, site access and the QBCC inspection process.

Ignoring a complaint

Compliance and enforcement strategies are important tools to support the integrity of Queensland's building and construction industry. Learn what happens if you ignore a complaint.