Stay ahead in service trades: The Service Trades Council’s role in industry collaboration

The Service Trades Council (STC) plays a vital role in connecting and supporting professionals across the service trades industry. 

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grey plumping pipes

Whether you’re a licensed plumber, fire protection specialist, drainer, or work in air-conditioning and mechanical services, staying informed about industry developments and regulatory changes is crucial.

STC actively collaborates with key industry regulators like the Queensland Building and Construction Commission (QBCC) and local councils to ensure the voice of service trades professionals is heard. Through these partnerships, STC provides direct access to important updates on compliance, licensing, and emerging best practices.

By engaging with STC, trades people have the opportunity to:

Gain insights from respected industry leaders and regulatory experts

Participate in meaningful dialogue that shapes the future of the sector

Network and build connections with peers and stakeholders across the industry

STC’s commitment to open communication and advocacy makes it a trusted hub for anyone working within service trades, fostering an environment where collaboration and continuous learning thrive.

STC Forum BundabergWednesday 15 October

STC, in partnership with the QBCC and Bundaberg Local Council are holding the next STC Forum on Wednesday 15 October at Burnett Riverside Hotel from 4-7pm.

To attend this free event, please register below:

Register here


Last reviewed: 25 Sep 2025 Last published: 25 Sep 2025
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Bundaberg Services Trade Council Forum

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A picture of a metal pipe; the teaser image for the Bundaberg STC Forum

For plumbers, drainers, fire protection workers and other service trades

Event details
Date
15 Oct 2025
Time
03:30pm - 07:00pm
Location
Burnett Riverside Hotel, 7 Quay Street, Bundaberg QLD 4670
Cost
Free

Details

  • Registration at 3:30pm
  • Event from 4-7pm

Why attend?

Do you want to know more about the changes happening in your industry? Are you keen to have your say and share your views?

Join the Service Trades Council on Wednesday 15 October 2025 for a free industry forum tailored to the plumbing, drainage, fire protection, air-conditioning and mechanical services sectors. Get important updates from regulators and local council representatives—have your say.

What’s on the agenda?

  • Welcome and STC overview from STC Chair Penny Cornah
  • Local update from Mark Parsons, Plumbing Assessment & Compliance Team Leader, Bundaberg Regional Council
  • Compliance and notifiable work insights from Rhyce Bullimore, QBCC
  • Service trades unit update from Adela Padurean and Jordan Collins, QBCC.

A panel-style Q&A session featuring representatives from:

  • Chris McCahon, Assistant Commissioner Regulatory Standards and Support (QBCC)
  • Rhyce Bullimore, Acting Principal Advisor Plumbing and Pools Investigations (QBCC)
  • Adela Padurean, Manager Services Trades
  • Mark Parsons, Plumbing Assessment & Compliance Team Leader (Bundaberg Regional Council)
  • Anastasia Tritchler, A/Executive Director Building Policy from the Department of Housing and Public Works

Join us for networking opportunities before and after the forum.


Last reviewed: 17 Sep 2025 Last published: 17 Sep 2025
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The QBCC joins forces with Ai Group on industry compliance

The Queensland Building and Construction Commission (QBCC) is proud to partner with the Australian Industry Group (Ai Group) to deliver interactive sessions this week aimed at strengthening compliance, clarity, and connection across Queensland’s construction sector.

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hard hat tradesperson vest event

These free sessions are tailored to support builders, subcontractors, developers, and advisors by unpacking key regulatory requirements and offering practical guidance on licensing, financial obligations, and FSC WHS accreditation. 

Why attend?

  • Learn directly from QBCC and FSC experts
  • Understand licensing and financial requirements
  • Discover how to gain FSC WHS accreditation
  • Explore opportunities in federally funded and state construction projects

Whether you're navigating the complexities of compliance or looking to position your business for federally funded projects, this is an opportunity not to be missed.

As Queensland’s building regulator, the QBCC is deeply committed to community education and industry engagement. The QBCC’s Executive Director of Regional Services, Mick Allen, will be a featured guest speaker at the Brisbane session, bringing expert insights into licensing classes, financial requirements, and the support services available to industry professionals.

This collaboration with Ai Group reflects the QBCC’s ongoing commitment to working alongside peak bodies and empowering industry stakeholders with the knowledge and tools they need to thrive in a rapidly evolving landscape.

Brisbane event details – don’t miss it!

  • Date: Wednesday 17 September 2025
  • Time: 7:00am–10:00am
  • Location: Sofitel Brisbane Central, 249 Turbot Street
  • Cost: Free
  • Registration: Register here now

Other locations

Following Brisbane, the series continues in Cairns:

  • Date: Friday 19 September 2025
  • Time: 7:00am–10:00am
  • Location: Pullman Cairns International, 17 Abbott Street
  • Registration: Register here now 

Last reviewed: 14 Sep 2025 Last published: 14 Sep 2025
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Join the QBCC at the Brisbane Home Show

Thinking about building or renovating your home? Visit the Queensland Building and Construction Commission (QBCC) at the Brisbane Home Show from 19-21 September for trusted advice from our industry experts. 

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home show lightbulb letters

On the third and final day of the event (Sunday 21 September at 1.30pm) the QBCC’s experienced team will present a must-attend session designed to guide home owners through the building and renovation process from start to finish. The session will cover essential topics including:

  • how to find a licensed contractor in your local area
  • ways to check a contractors’ previous work
  • navigating contracts and deposits
  • managing variations
  • resolving disputes and more.

You’ll also hear about helpful new resources like the Home Owner Hub and the rollout of digital licences for QBCC licensed contractors—both designed to improve your building or renovation experience and make it easier for home owners to engage with the QBCC.

Where to find us

Throughout the three-day event, the QBCC’s team will be available at booth L 08 to answer your questions, offer practical insights, and help you make confident, informed decisions—whether you’re just starting out or already mid-project.

Don’t miss your chance to connect with industry experts—visit the QBCC at the Brisbane Home Show this September.

In the meantime, visit the QBCC’s Home Owner Hub for guidance through every stage of your building and renovating journey. 

Brisbane Home Show

Date:  19-21 September 2025 (Friday to Sunday)

Time: 9am-5pm daily

QBCC booth: L 08

QBCC information session: Sunday 21 September at 1.30pm

Location: Brisbane Convention and Exhibition Centre, Merivale Street, South Brisbane 


Last reviewed: 14 Sep 2025 Last published: 14 Sep 2025
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Free workshop: Licensing & FSC WHS accreditation—Cairns

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hard hat tradesperson vest event

Join us for a free breakfast workshop – a practical, interactive session designed to support Queensland builders and subcontractors with licensing requirements and FSC WHS accreditation.

Event details
Date
19 Sep 2025
Time
07:00am - 10:00am
Location
Pullman Cairns International, 17 Abbott Street
Cost
Free

Why attend?

Presented in partnership with the Queensland Building and Construction Commission (QBCC) and FSC Auditor, Andrew Gisinger, this interactive session will cover:

  • QBCC licensing, financial requirements, and safety support
  • What FSC WHS accreditation is, why and how to gain it
  • Tools, tips, and assistance available to streamline accreditation
  • Opportunities for federally funded and state construction work

This is a valuable opportunity for builders, subcontractors, and advisors to gain clarity on compliance and position themselves for future projects.

Who should attend:

  • QBCC licensees (builders and subcontractors)
  • Builders (Tier 1 and Tier 2)
  • Accountants supporting construction businesses
  • Developers (including CHPs) wanting to understand what separates an FSC WHS accredited builder from a non-accredited one
  • Subcontractors aiming to be a sub-contractor of choice for FSC WHS accredited builders.

What you'll learn

QBCC support for builders
Get insights into licensing classes, financial requirements, building regulations, and support services available through QBCC.

FSC WHS accreditation explained
Led by FSC Auditor Andrew Gisinger, this session covers what FSC accreditation is, when it's needed, how it differs from ISO certification, and how to navigate the process successfully including costs, criteria, and opportunities in government-funded projects.


Last reviewed: 8 Sep 2025 Last published: 8 Sep 2025
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Free workshop: Licensing & FSC WHS accreditation—Brisbane

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hard hat tradesperson vest event

Join us for a free breakfast workshop – a practical, interactive session designed to support Queensland builders and subcontractors with licensing requirements and FSC WHS accreditation.

Event details
Date
17 Sep 2025
Time
07:00am - 10:00am
Location
Sofitel Brisbane Central, 249 Turbot Street
Cost
Free

Why attend?

Presented in partnership with the Queensland Building and Construction Commission (QBCC) and FSC Auditor, Andrew Gisinger, this interactive session will cover:

  • QBCC licensing, financial requirements, and safety support
  • What FSC WHS accreditation is, why and how to gain it
  • Tools, tips, and assistance available to streamline accreditation
  • Opportunities for federally funded and state construction work

This is a valuable opportunity for builders, subcontractors, and advisors to gain clarity on compliance and position themselves for future projects.

Who should attend:

  • QBCC licensees (builders and subcontractors)
  • Builders (Tier 1 and Tier 2)
  • Accountants supporting construction businesses
  • Developers (including CHPs) wanting to understand what separates an FSC WHS accredited builder from a non-accredited one
  • Subcontractors aiming to be a sub-contractor of choice for FSC WHS accredited builders.

What you'll learn

QBCC support for builders
Get insights into licensing classes, financial requirements, building regulations, and support services available through QBCC.

FSC WHS accreditation explained
Led by FSC Auditor Andrew Gisinger, this session covers what FSC accreditation is, when it's needed, how it differs from ISO certification, and how to navigate the process successfully including costs, criteria, and opportunities in government-funded projects.


Last reviewed: 8 Sep 2025 Last published: 8 Sep 2025
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Building alert – oversized penetrations in ply bracing panels may reduce structural integrity

The Queensland Building and Construction Commission (QBCC) has identified issues with oversized holes being cut into structural plywood bracing panels. These penetrations can reduce the bracing capacity of a structure and create compliance risks.

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This alert provides guidance from the Engineered Wood Products Association of Australasia (EWPAA) and Timber Queensland on what constitutes acceptable practice.

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Why this matters

  • Oversized holes reduce the structural integrity of buildings.
  • Proactive inspections have identified repeated instances across Queensland.
  • Following EWPAA guidance will help maintain compliance.

Acceptable penetrations in ply bracing panels

According to the EWPAA:

  • A neat hole (not overcut) up to 100 mm x 100 mm may be cut within 100 mm of vertical and top edges, and 200 mm of the bottom edge of the panel.
  • Multiple 100 mm x 100 mm holes are allowable within this envelope, but centres must be at least 600 mm apart.
  • One hole up to 400 mm x 400 mm is acceptable if located between studs, framed with nogging, and fixed as required for top and bottom plates.
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Helpful links

Further information


 

Disclaimer: The information in this building alert is for educational purposes only. Although the QBCC endeavours to provide accurate and current information, it does not guarantee that the information communicated in this building alert will continue to be accurate and current in the future. The QBCC is not liable for any claims arising from incorrect or out-of-date information or any decisions or actions made based on the information contained in this building alert. The information conveyed in this building alert does not constitute legal or other specialist advice and should not be relied upon as such.


Last reviewed: 1 Sep 2025 Last published: 1 Sep 2025
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Don't leave your digital door unlocked

Weak passwords are like leaving your ute unlocked overnight. Switch to a strong passphrase.

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cyber security tradie ute digital passwords

As the QBCC continues to expand its digital capabilities, it is more important than ever to keep your online accounts secure.

Whether you are logging into your myQBCC account, checking email or managing your business apps, your password is often the only thing standing between you and a cybercriminal.

Why passphrases matter

A passphrase is a longer, more secure version of a password. Think of it like upgrading from a screen door to a steel one. Good passphrases are:

  • at least 14 characters long
  • made of four or more unrelated words
  • unique to each account.

Avoid names, phrases or anything that could be guessed. The more random, the better.

Add extra protection with MFA

Wherever possible, turn on multi-factor authentication (MFA). It means even if someone guesses your passphrase, they cannot get in without a second step. Like a code sent to your phone.

Use a password manager

Keeping track of different passphrases does not have to be hard. Password managers help you generate, store and fill in passwords automatically.

A few minutes of effort = long-term protection.

Passwords should be treated like tools of the trade—essential to protect. Protect it like your job depends on it…because it does.

Quick links

For guidance from trusted sources, visit:


Last reviewed: 29 Aug 2025 Last published: 29 Aug 2025
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Service Trades Council Forum—North Lakes

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grey plumping pipes

For plumbers, drainers, fire protection workers and other service trades

Event details
Date
20 Aug 2025
Time
04:00pm - 07:00pm
Location
North Lakes Hotel—22 Lakefield Drive, North Lakes QLD 4509
Cost
Free

Why attend?

Come along to a free industry forum hosted by the Service Trades Council—designed specifically for professionals in plumbing, drainage, fire protection, air-conditioning, and mechanical services.

Connect with industry peers, hear important updates from regulators and local councils, and be part of the conversation that’s shaping the future of Queensland’s service trades.

What’s on the agenda?

  • Welcome and STC overview from STC Chair Penny Cornah
  • Local update from Kelvin Mason, Team Leader Plumbing, City of Moreton Bay
  • Compliance and notifiable work insights from Elizabeth Palmer-Bright, QBCC
  • Service Trades Unit update, Brent Smith, Acting Manager Service Trades, QBCC and Tony Finnis, Senior Plumbing Inspector. QBCC.

A panel-style Q&A session featuring representatives from:

  • Russell Martin, Principal Technical Advisor (DHPW)
  • Chris McCahon, Assistant Commissioner Regulatory Standards and Support (QBCC)
  • Elizabeth Palmer-Bright, Manager Plumbing and Pools Investigations (QBCC)
  • Leonie Plata, Manager Occupational Licensing (QBCC)
  • Brent Smith, Acting Manager Service Trades (QBCC)
  • Kelvin Mason, Team Leader Plumbing (City of Moreton Bay)

Don’t miss this opportunity to stay informed and have your say.

Registration from 3:30pm – Forum starts at 4:00pm sharp.


Last reviewed: 7 Jul 2025 Last published: 7 Jul 2025
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Join us for the Service Trades Forum in Townsville in June!

Are you in the plumbing, drainage, fire protection, or mechanical services industry? Then you won’t want to miss the Service Trades Forum hosted by the Queensland Building and Construction Commission (QBCC) in Townsville on Tuesday 17 June from 4pm.

This free industry event is a great opportunity to stay updated on the latest developments, hear directly from industry experts, and engage in meaningful discussions with key regulators and local council representatives.

What’s on the agenda?

At the event, you’ll hear from a panel of industry leaders and specialists who will provide information and key insights specific to your region. Here’s a sneak peek of what to expect:

  • Welcome and overview – Penny Cornah, Chair of the Service Trades Council (STC)
  • Local update – Geoff Woodall, Coordinator Hydraulics, Townsville City Council
  • Compliance and Notifiable Work insights –Elizabeth Palmer-Bright, Manager, Plumbing and Pools Investigation, QBCC
  • Trends and developments impacting service trades – Adela Padurean, Manager Service Trades and Joe Mills, Senior Plumbing Inspector, QBCC
  • Powerlink Safety Talk – Jason Beasley, Ergon Energy  
  • Panel Q&A session featuring:
    • Anne Neuendorf, Executive Director of Building Policy, Department of Housing and Public Works
    • Chris McCahon, Assistant Commissioner of Regulatory Standards and Support, QBCC
    • Elizabeth Palmer-Bright, Manager, Plumbing and Pools Investigation, QBCC
    • Geoff Woodall, Coordinator Hydraulics, Townsville City Council.
       

Why attend?

  • Stay informed: Get the latest updates from the QBCC, local councils, and industry regulators.
  • Have your say: Participate in the Q&A session and voice your thoughts on key industry issues.
  • Network: Take advantage of the networking opportunities before and after the forum to connect with fellow tradespeople in the area.
     

Ready to register?

Don’t miss out on hearing about local industry news, updates and insights.  

Registration is free, however, places are limited, so jump on and secure your spot today. 

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Register Now

Event details:
  • Date: Tuesday 17 June 2025
  • Time: 4pm-7:30pm (Registration opens at 3:30pm)
  • Location: Rydges Southbank Townsville – Kingston Room, 23 Palmer Street, Townsville QLD 4810
  • Cost: Free (but registration is essential) 

Last reviewed: 30 May 2025 Last published: 30 May 2025
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