Skip to main content

Contact us

139 333

I want to...

Search a QBCC register
Apply for adjudication
Report a safety incident
Submit annual reporting
Apply for a licence
Renew a licence
Make a complaint
Register notifiable work
Take out home warranty cover
Register a pool
Find an event

Main menu

Licences
- Back
- Start your career
- Apply for a licence
- Maintain your licence
- Licensing reforms
- As you grow
- Dealing with licence issues
Running your business
- Back
- Home warranty obligations
- Getting paid
- Financial requirements
- Trust accounts
- Contracts
- Advertising
Worksite & building practice
- Back
- On-site responsibilities
- Plumbing work
- Non-conforming building products
- Disaster & recovery
Complaints & disputes
- Back
- Preventing & handling disputes
- Building work issue
- Report offence or misconduct
- Payment or contract issue
- Report a safety issue or incident
- Report non-conforming building product (NCBP)
- Building or pest inspection complaint
- Review of a QBCC decision
Non-compliance
- Back
- Consequences for non-compliance
- When you are breaking the law
- How we detect non-compliance
- Audit program - Building Certifiers
Your property
- Back
- Queensland Home Warranty Scheme
- Swimming pools
- Build or renovate
- Owner build
- Before you buy and sell
- Maintain and protect
- Storms & natural disasters
About us
- Back
- Who we are
- What we do
- Our corporate publications
- Information & privacy
- Adjudication registry
- Careers
Resources
- Back
- All resources
  - Back
  - Forms
  - Guides
  - Templates
  - Tools
  - Videos
- News
- Our lists and registers
- Events
- Glossary

I want to...

Search a QBCC register
Apply for adjudication
Report a safety incident
Submit annual reporting
Apply for a licence
Renew a licence
Make a complaint
Register notifiable work
Take out home warranty cover
Register a pool
Find an event

Licences
Start your career

When you need a licence

Which licence type do you need
Apply for a licence

Available licences

Eligibility requirements

Interstate, overseas applicants

Licence fees

Change your licence type

Company, partnership, trust

Photo-ID requirements
Maintain your licence

Update your licence details

Renew, restore, replace licence

Change your licence type

Continuing professional development (CPD)

MFR & annual reporting

Remove condition on licence

Surrender your licence
Licensing reforms

Fire protection upskilling requirements

New fire protection framework

As you grow

Dealing with licence issues
Running your business
Home warranty obligations

Who pays and when

What work requires insurance

Calculating the premium

Take out cover

Change, cancel or amend cover

Getting paid

Payment protection laws

Request payment

Respond to payment request

Getting paid from a trust account
Financial requirements

What are minimum financial requirements

Maximum revenue

Net tangible assets

Current ratio requirements

Deed of covenant and assurance

Financial reporting obligations

MFR information for accountants
Trust accounts

Retention trust training

Planning a trust account

Operating a trust account

Approved audit programs

Trust account reviews

St Hilliers Contracting Pty Ltd

GCB Constructions Pty Ltd

PBS Building (Qld) Pty Ltd
Contracts

Domestic building contracts

Commercial contracts & subcontracts

Contract changes & variations

Cost plus & construction management contracts

Retentions & securities

Advertising
Worksite & building practice
On-site responsibilities

Site signage

Supervision & quality control

Building inspections & approvals

Handover
Plumbing work

Regulated plumbing work

What is notifiable work

Categories of notifiable work

How to register notifiable work

Amend or cancel a Form 4/4a

Avoid common errors

When you might get audited

Information for real estate agents
Non-conforming building products

Building product undertakings

Safer buildings

What are non-conforming building products

Your responsibilities with NCBP

Disaster & recovery
Complaints & disputes
Preventing & handling disputes

Building work issue

Defective work dispute

Non-completion of building work

Building design dispute

Damage to your property from neighbouring work

Claim home warranty insurance

Apply directly to QCAT
Report offence or misconduct

Complaint against a contractor

Complaint against a certifier

Complaint against a pool safety inspector

Complaint against an adjudicator
Payment or contract issue

Commercial payment dispute

Domestic building contract or payment dispute

Report a safety issue or incident

Report non-conforming building product (NCBP)

Building or pest inspection complaint
Review of a QBCC decision

What can be reviewed

Internal review process

Apply for an internal review

Outcomes for affected parties
Non-compliance
Consequences for non-compliance

Direction to rectify

Demerit points

Fines

Judgment debts

Suspended or cancelled licence

Exclusion due to insolvency
When you are breaking the law

How we detect non-compliance

Audit program - Building Certifiers
Your property
Queensland Home Warranty Scheme

What is home warranty insurance

Time limits for cover & claims

Maximum amounts covered

Who pays the premium

Request to change, cancel, amend cover

Take out optional additional cover

Insurance search on your property
Swimming pools

Swimming pool safety laws

Pool safety standard

Build a pool

Inspect & certify a pool

Register a pool

Buy, sell or lease property with pool

Local council's role in pool safety
Build or renovate

Options for building or renovating

Starting your project

Choosing a contractor

Contracts and payments

Your insurance responsibilities

During construction
Owner build

About owner building

Owner builder responsibilities

Apply for a permit

Required courses

Fees for owner builders

Change, replace or surrender your owner builder permit

Sell an owner builder property
Before you buy and sell

Maintain and protect

Maintain your home

Protect against subsidence

Protect against termites

Storms & natural disasters

Prepare for natural disasters

Recover from natural disasters
About us
Who we are

Our Minister

QBC Board

QBCC Commissioner

Service Trades Council (STC)

What we do

The regulatory framework

Our services

Our commitment

Our decisions
Our corporate publications

Annual reports

Strategic plan

Regulatory guides

Policies

Performance

Statement of expectations
Information & privacy

Publication scheme

Privacy

Right to information

Disclosure log
Adjudication registry

Become an adjudicator

Responsibilities of an adjudicator

Maintain your registration

Careers
Resources
All resources

Forms

Guides

Templates

Tools

Videos
News

Articles

Media releases

Public warnings
Our lists and registers

Events

Glossary

Home
Resources

What is the Queensland Home Warranty Scheme (QHWS)?

Document

guide-insurance-what-is-hwi.pdf

Last reviewed: 26 Nov 2024 Last published: 26 Nov 2024

Back to top

Was this page helpful?

There is something wrong with this page

Footer main menu links

Licences
Running your business
Worksite & building practice
Complaints & disputes
Non-compliance
Your property
About us
Resources

I want to

Search a QBCC register
Apply for adjudication
Report a safety incident
Submit annual reporting
Apply for a licence
Renew a licence
Make a complaint
Register notifiable work
Take out home warranty cover
Register a pool
Find an event

We wish to acknowledge the Traditional Custodians of the land, and pay respect to Elders past, present and emerging.

8:30am - 5:00pm

Find a service centre

8:30am - 5:00pm Brisbane

9:00am - 5:00pm Regional QLD

Complaints and compliments

ABN 88 568 500 260

Copyright

Copyright
Disclaimer
Right to information
Privacy
Accessibility
Security
Legislation
Help
Other languages

© Queensland Building and Construction Commission 2023