Complaints and disputes

Even if you think you've planned for every situation during a build, you may still experience some challenges.

Licensees must notify the QBCC quickly of safety incidents on-site.

You might be able to make a claim if there is defective work, non-completion of work, a fault in the building design or damag...

You can report issues related to payments or contracts to QBCC. In some situations, we may be able to help with dispute resol...

If you believe an offence or misconduct has occurred, you can report it to QBCC.

Anyone in the chain of responsibility who becomes aware of the use of a NCBP or safety incident involving one must report it ...

If your pre-purchase building/termite inspection fails to mention existing property damage, you must take your own action aga...

If you believe a decision made by the QBCC is incorrect, you have 28 days to apply to have that decision reviewed.