Pool safety

Pool safety inspectors

A pool safety inspector’s role is to inspect pools to determine whether they comply with the standard. If the pool is compliant, the inspector will issue a pool safety certificate. If the pool doesn’t meet the standard, a nonconformity notice will be issued after the inspection, unless:

  • the inspector reinspects the pool within two days after the initial inspection and is satisfied that the pool now complies; or
  • the owner and pool safety inspector agree that the inspector will carry out minor repairs within 20 business days of the original inspection.

The cost of a pool safety certificate is $38.10 (certificate only, not inclusive of additional inspection expenses).

If you have any doubts or questions about the inspection, ask the pool safety inspector for more information.

Engaging a pool safety inspector

If you want advice about your pool, the fence or a barrier, you can engage an inspector on a consultancy basis for advice only. 

For a pool safety inspector to conduct a full inspection and issue a certificate or non-conformity notice, there is no set amount. However, we encourage you to get a few quotes before engaging their services.

Some inspectors can also carry out minor repairs such as adjusting or replacing a latch or striker and removing climbable objects.

Find a pool safety inspector

Search for a pool safety inspector online using Search for a swimming pool safety inspector.

You can choose from a list of inspectors in your area by searching under local government or if you are looking for a specific inspector, you can enter the name, business name or licence number.

You may also find an inspector within your local government, as they are obliged to provide a pool safety inspection service when requested. You may be charged a cost-recovery fee for the service.

I’ve been issued with a non-conformity notice but I don’t agree

If you want to appeal a non-conformity notice, you can do so through the Building and Development Dispute Resolution Committee. To find out how to lodge an appeal, call 1800 804 833.

I want to make a complaint about the conduct of my pool safety inspector

We can investigate and take disciplinary action against pool safety inspectors who breach their code of conduct.  Complete a Form 1 Complaint form.