Skip to main content

Contact us

139 333

I want to...

Search a QBCC register
Apply for adjudication
Report a safety incident
Submit annual reporting
Apply for a licence
Renew a licence
Make a complaint
Register notifiable work
Take out home warranty cover
Register a pool
Find an event

Main navigation

Licences
- Back
- Licences
- Start your career
- Apply for a licence
- Maintain your licence
- As you grow
- Dealing with licence issues
- Licensing reforms
Popular Links

Renew your licence

Annual financial reporting

Eligibility requirements

Available licences

New fire protection framework

Licence fees
Running your business
- Back
- Running your business
- Home warranty obligations
- Financial requirements
- Getting paid
- Trust accounts
- Contracts
- Advertising
Popular Links

Annual financial reporting

MFR report

Take out home warranty cover

When you need a trust account

Domestic building contracts

Requesting payment
Worksite & building practice
- Back
- Worksite & building practice
- On-site responsibilities
- Plumbing work
- Non-conforming building products
- Disaster and recovery
Popular Links

How to register notifiable work

Your responsiblities with NCBP

Supervision and quality control
Complaints & disputes
- Back
- Complaints & disputes
- Preventing & handling disputes
- Report a safety issue or incident
- Building work issue
- Payment or contract issue
- Report offence or misconduct
- Report non-conforming building product (NCBP)
- Building or pest inspection complaint
- Review of a QBCC decision
Popular Links

Report a safety issue or incident

Adjudication

Complaint against a contractor

Monies owed complaint

Defective work disputes

Commercial payment dispute

Bankruptcy or incomplete building work
Non-compliance
- Back
- Non-compliance
- When you are breaking the law
- How we detect non-compliance
- Consequences for non-compliance
Popular Links

Direction to rectify

Demerit points

Penalty infringement notices

Suspended or cancelled licence
Your property
- Back
- Your property
- Queensland Home Warranty Scheme
- Swimming pools
- Build or renovate
- Owner build
- Before you buy and sell
- Maintain and protect
- Storms and natural disasters
Popular Links

Home warranty insurance search

Register a pool

Choosing a contractor

Swimming pool safety

Contracts and payments

Prepare for natural disasters

Pool safety certificate
About us
- Back
- About us
- Who we are
- What we do
- Our lists and registers
- Our corporate publications
- Information & privacy
- Careers
- Adjudication registry
Popular Links

The regulatory framework

Our commitment

Right to information

Compliments and complaints
Resources
- Back
- All resources
- Events
- Glossary

I want to...

Search a QBCC register
Apply for adjudication
Report a safety incident
Submit annual reporting
Apply for a licence
Renew a licence
Make a complaint
Register notifiable work
Take out home warranty cover
Register a pool
Find an event

Home
Resources

QBCC—how can we help you?

Document

guide-qbcc-how-can-we-help-you.pdf

Last reviewed: 30 Nov 2021 Last published: 30 Nov 2021

Back to top

Was this page helpful?

There is something wrong with this page

Leave this field blank

Footer main menu links

Licences
Running your business
Worksite & building practice
Complaints & disputes
Non-compliance
Your property
About us
Resources

I want to...

Search a QBCC register
Apply for adjudication
Report a safety incident
Submit annual reporting
Apply for a licence
Renew a licence
Make a complaint
Register notifiable work
Take out home warranty cover
Register a pool
Find an event

We wish to acknowledge the Traditional Custodians of the land, and pay respect to Elders past, present and emerging.

8:30am - 5:00pm

Find a service centre

8:30am - 5:00pm Brisbane

9:00am - 5:00pm Regional QLD

Complaints and compliments

ABN 88 568 500 260

Copyright

Copyright
Disclaimer
Right to information
Privacy
Accessibility
Security
Legislation
Help
Other languages

© Queensland Building and Construction Commission 2023