Service Trades Council (STC)

A voice for service trades

The Service Trades Council (STC) is an independent regulatory body representing Queensland's service trades. The STC was created to:

  • promote and enhance the QBCC licensing of plumbing and drainage, fire protection and air-conditioning and mechanical services tradespeople
  • support the QBCC in investigating complaints relating to regulated and unlicensed work by the above service trades and to take appropriate enforcement action where necessary
  • be a responsive regulator in addressing issues of concern raised by the Minister or representatives of the Council
  • assist the QBCC in promoting acceptable standards of competence for the above trades.

Vision for Service Trades Council

As the independent regulatory body representing Queensland service trades, protect the public's health and safety as well as environment.

Who we are

The Council’s members and deputy members are appointed by the Governor in Council and include;

  • the Assistant Commissioner (as a representative of the QBCC); and
  • at least one representative from each of:—
    • Air Conditioning and Mechanical Contractors Association of Queensland Ltd
    • Communications, Electrical and Plumbing Union, Plumbing Division, Queensland Branch
    • Department in which the Fair Trading Act 1989 is administered (an individual nominated as a representative of  consumers)
    • Department in which the Plumbing and Drainage Act 2002 is administered
    • Department in which the Further Education and Training Act 2014 is administered
    • Department in which the Public Health Act 2005 is administered
    • Institute of Plumbing Inspectors Queensland Inc
    • Local Government Association of Queensland Ltd
    • Master Plumbers’ Association of Queensland
    • National Fire Industry Association Queensland Inc

Values

All members of STC and its deputy members alongside the QBCC staff who support the Council, are committed to carrying out functions in a professional manner, with emphasis on:

  • treating clients and each other with respect
  • being transparent and accountable
  • observing the principles of natural justice in all actions, policies and procedures
  • striving towards best practice in everything the Council does.