About us

Our purpose, vision and behaviours

Our purpose

For peace of mind

Our vision

To be a regulator that builds trust and confidence in all we do.

Our behaviours

  • Professionalism - we act with professionalism in all we do
  • Integrity - we act impartially and with honesty
  • Accountability - we do what we say, we are accountable for our actions, we mitigate risk
  • Teamwork - we think about others and how our decisions or behaviours impact them
  • Customer Service - we treat all of our customers, including our colleagues, with respect, compassion and empathy